Responsible Gaming at 999nd
Your Wellbeing Comes First
At 999nd, we believe gambling should always be a source of entertainment — never stress or hardship. Our responsible gaming programme provides every player in Bangladesh with the tools, guidance, and support needed to stay in control and play safely.
Our Pledge
999nd's Commitment to Responsible Gaming
999nd is committed to providing a safe, fair, and transparent gambling environment for all players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, and beyond. We recognise that while the vast majority of our players enjoy cricket betting, slots, Bingo Adventure, Andar Bahar, and live casino games purely for entertainment, a small number of individuals may develop gambling habits that become harmful.
Our responsible gaming framework is built on four pillars: prevention, awareness, player empowerment, and professional support. We implement industry-leading safeguards directly into the 999nd platform so that every player can set boundaries that match their personal circumstances — and get help quickly if those boundaries are ever at risk.
All responsible gaming tools at 999nd are completely free to use, apply instantly upon request, and are treated with full confidentiality. There is no stigma — using these tools is a sign of smart, self-aware play.
Every feature we build, every promotion we run, and every system we deploy is evaluated through a responsible gaming lens before it reaches our players.
999nd's platform continuously monitors for patterns that may indicate at-risk behaviour — such as sudden increases in deposit frequency, extended sessions, or repeated chasing of losses — and proactively reaches out to affected players.
Our customer support agents in Bangladesh are trained to handle responsible gaming conversations with empathy, discretion, and speed — available around the clock via email at [email protected].
Players who have activated self-exclusion or requested a cooling-off period are immediately removed from all promotional communications and bonus targeting systems.
Player Safety Tools
Tools to Keep You in Control
999nd provides a full suite of responsible gaming tools built directly into the platform. Every tool is available free of charge and can be activated instantly from your account settings or by contacting support.
Set a daily, weekly, or monthly deposit ceiling in Bangladeshi Taka (৳) to keep your spending within a budget you are comfortable with. Once a limit is in place, it takes effect immediately and cannot be increased for 24 hours, giving you a built-in cooling-off buffer. Reducing your limit takes effect straight away.
InstantDefine how long each gaming session can last — from 30 minutes to several hours. When your limit is reached, 999nd will display a clear on-screen notification and log you out automatically. Session limits help prevent the kind of extended, unplanned play that can lead to poor decision-making.
CustomisableSet a ceiling on how much you are willing to lose within a given time period. Once your loss limit is reached, 999nd will prevent any further wagers until the period resets. This tool is particularly useful for players who want to enjoy live cricket betting or slot tournaments without the risk of overextending on a bad run.
Daily / WeeklyIf you feel you need a short break from gambling without committing to a full self-exclusion, a cooling-off period lets you pause your account for a defined duration — 24 hours, 7 days, 30 days, or 90 days. During this time, login is disabled and no promotional material will be sent to you. The period cannot be shortened once activated.
ImmediateSelf-exclusion is the strongest tool available on 999nd. Activating it permanently closes access to your account for a minimum of six months — up to five years or indefinitely. All marketing is stopped, your account balance is frozen for later return, and our support team is notified. To request self-exclusion, contact [email protected] with the subject "Self-Exclusion Request".
6 Months – IndefiniteEnable periodic on-screen reminders that show you how long you have been playing, how much you have deposited in the current session, and your net position. These pop-up reality checks are designed to interrupt the flow of extended sessions and encourage a moment of reflection before continuing. Available at 15-minute, 30-minute, and 60-minute intervals.
ConfigurableAge Verification
Strict 21+ Age Policy
Every player registering a new 999nd account must submit a valid government-issued photo ID — such as a Bangladesh National ID (NID), passport, or driving licence — before their account is fully activated. Our KYC team reviews all documents promptly, typically within a few hours of submission.
Any account found to belong to a player under the age of 21 is immediately suspended without warning. All funds on the account are frozen pending review. If a minor is found to have bypassed age verification controls, 999nd reserves the right to void all related transactions and report the matter to relevant authorities.
If you are a parent or guardian in Bangladesh and are concerned that a minor in your household may be accessing 999nd, we strongly recommend installing parental control software on shared devices and keeping account credentials private. Contact us immediately at [email protected] if you believe a minor has accessed the platform.
To prevent unauthorised access by minors or other third parties, never share your 999nd login credentials with anyone. Use a unique, strong password for your account and enable any available two-factor authentication options. Log out after every session, especially on shared or public devices.
Know the Signs
Warning Signs of Problem Gambling
Problem gambling can develop gradually and is not always obvious to the person affected. Recognising the early warning signs is the first step toward getting back in control. The following indicators may suggest that gambling has moved beyond entertainment.
Self-Assessment
Ask Yourself These Questions
If you answer "yes" to two or more of the following questions, we encourage you to consider using one of our responsible gaming tools or speaking to our support team.
Get Help
Support Resources for Bangladesh Players
If you feel that gambling is negatively affecting your life or the life of someone you care about, professional help is available. The following organisations provide confidential support to individuals dealing with problem gambling.
Available: 24/7, 365 days
Available during office hours
International peer support
with trusted loved ones
Play Responsibly
Ready to Play Safely on 999nd?
Set your limits, stay in control, and enjoy cricket betting, live casino, slots, Bingo Adventure, and Andar Bahar — all on one trusted platform built for Bangladesh. 21+ only.
21+ only. Please gamble responsibly. Full terms apply. If gambling stops being fun, use our responsible gaming tools or contact [email protected].